Privacy Policy

ELDOVISA LLC ("ELDOVISA", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information we collect

We collect information you provide directly (such as your name, email, company, and billing details), information collected automatically (such as device, log, and usage data), and information from third-party integrations you choose to connect.

2. How we use information

We use information to operate, maintain, and improve our services; process transactions; communicate with you about your account; provide customer support; and comply with legal obligations.

3. Sharing

We do not sell personal data. We share information only with vetted sub-processors that help us deliver the service (such as our payment processor, cloud infrastructure provider, and email delivery provider), or when required by law.

4. Data retention

We retain customer data for as long as your account is active and for a limited period afterwards to comply with our legal obligations. You may request deletion at any time by emailing privacy@eldovisa.com.

5. Security

ELDOVISA is SOC 2 Type II certified. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). See our Security page for details.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. EU/UK residents: see our GDPR statement.

7. Contact

Questions? Email privacy@eldovisa.com or write to: ELDOVISA LLC, 1209 N Orange St, Wilmington, DE 19801, United States.